Skip to main content

Snapdeal messes up again, delivers second-hand phone!!!

NEW DELHI: It seems Snapdeal is finding it tough to sort its delivery issues. Less than a month after TOI Tech reported about Snapdeal messing up an iPhone delivery order in Pune, the company has done it again.


Snapdeal messes up again, delivers second-hand phone



New Delhi-based Gautam Sachdeva ordered a LG G2 smartphone from the online marketplace on December 24, 2013 to give it as a New Year gift to his father. However, Snapdeal spoiled his plans by delivering a "second-hand cell phone from some random seller." Says Sachdeva, "In my case, the product sent was not even checked by Snapdeal and they claim that all products sent are 100% genuine and verified."


Having gone for 'Cash on Delivery' option for the order, Sachdeva claims he took the money back from the delivery person as soon as he opened the box and found that he has not received the phone he had ordered. This, he says, saved him from the hassles of getting a refund.


 




A Snapdeal customer service executive, in an email dated January 2 2014, asked Sachdeva to send images of the model he received within two days. However, the matter has not been resolved till the time of filing this story.


Talking about his experience, Sachdeva told TOI Tech via email, "I planned to gift this smartphone to my dad as a New Year's gift, however, the entire effort got wasted." He says, his one big concern is that is not the first time that something like this has happened with Snapdeal.



"I feel Snapdeal is just cheating customers by tying up with random sellers and not verifying their reputation. Due to this, it's the customers who either get cheated or end up wasting lot of their time."



Snapdeal's order delivery troubles seem to stem from not having its own logistics network. The company is the only big e-tailer in India that does not have a captive delivery arm and relies completely on third-party logistics.



Snapdeal is reportedly seeking to acquire a significant stake in a logistics company or form a joint venture with one. Snapdeal founder and CEO Kunal Bahl is said to be driving this process.
Labels:

Comments

Post a Comment

Popular posts from this blog

Deepika Padukone Becomes First Bollywood Star To Endorse Nike

Bollywood actress Deepika Padukone has become a trend setter of sorts. Be it her films or her endorsements, Deepika Padukone continues to do things which are out of the orbit. Recently the ace actress came on board as the brand ambassador of the sports brand Nike. The brand is known for having leading sports persons from across the world as ambassadors and this is the first time they have a Bollywood celebrity on board. Deepika Padukone Being a badminton player herself, Deepika has a very high sports connect. She often talks about sports and is also well connected in the fraternity. The brand did an extensive survey before taking this decision. It was a big step for them as they would be altering their policy and were initially apprehensive to change their stance. However, after much discussion the brand Nike felt that Deepika Padukone brings on board the perfect connect and glamour. She currently has highest youth connect amongst audiences at large. Nik...
Post a Comment
Read more

Watch: Rockstar Anushka Sharma In NH10 Promotional Song

Anushka Sharma's maiden production venture, NH10 will be hitting the big screens this year. With just a few days left for the movie's release, the actress is busy promoting the movie in Mumbai. NH10 is an Indian thriller film directed by Navdeep Singh which stars Anushka Sharma and Neil Bhoopalam in lead roles. The actress has just launched the video of the promotional song for the movie, Chhil Gaye Naina. Watch: Rockstar Anushka Sharma In NH10 Promotional Song While the song name seems all romantic, it is not! Anushka is seen as a rough rockstar in the video who is reaping in pain owing to the troubles she is facing. The lyrics have been penned by Kumaar while the music has been composed by Sanjeev-Darshan.  Singers Kanika Kapoor and Dipanshu Pandit have added soul to the song with their melodious voices. Apart from Anushak Sharma, the film is co-produced by Phantom Films. It tells us the story of a young couple whose road trip goes awry after an encounter...
Post a Comment
Read more

8 Reasons Sidharth Malhotra Is The Complete Opposite Of The Delhi Boy Stereotype

1.  Tujhe pata hai mera baap kaun hai?? facebook twitter gplus mail Nope, he's not as clueless as most boys in the capital. He's the proud son of a Merchant Navy employee and a homemaker. Delhi has a special place in his heart, just like his folks. pinkvilla 2. Bling Bling Bleah! facebook twitter gplus mail He's a star but he's never had the need to look like one (literally!) Be it traditional, formal or casual, Sid has proved he can look good in anything without the bling! Gucci indianweddingsite daily.bhaskar 3. Relationship conquests? facebook twitter gplus mail Delhi boys have a reputation of boasting about their conquests. In our common parlance it's known as relationships. Sid has been quite discreet about his relationships, and hence rumours have been in the air about who he's dating. Take note ladies, mysterious is the new sexy! tellychakkar 4. Criticizes Bombay, NOT! faceboo...
Post a Comment
Read more